Work Order Management Using Maximo

Target customers : Planners, Schedulers, Supervisors / Foremans, Technical Support Duration : 3 days Print the course file

Improve your maintenance management by using a state-of-the-art system. The Work Order Management course covers a variety of subjects such as the service request management process, work planning and work order assignment using IBM Maximo applications. The Maximo Work Order Management process is supported by the best practices in maintenance management.


  • To manage service requests
  • To plan and schedule work
  • To complete work orders

Training Content

Create and Receipt Service Requests

  • Create service requests
  • Receipt and process new service requests
  • Create work orders

Work Planning

  • Define tasks and labor
  • Reserve items for planned work
  • Purchase material and external services
  • Reserve tools for planned work
  • Purchase tracking

Work Scheduling

  • Manage the work bank
  • Select work orders and labor
  • Assign work orders
  • Print work calendars and work orders

Work Execution and Follow-up

  • Enter real time and work execution information
  • Monitor requests
  • Report failures
  • Approve hours
  • Close work orders

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